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Special Requests

What is this service?

We take find requests for rare items, and after they are found help you buy them.

What is the best way to make a request? Please send us a en email at japanherocollectibles@gmail.com with the item you are looking for, along with it's condition and your desired price range. We will not look at items above your price range, but we may find them for cheaper than your maximum!

Do you charge to find an item? No. You will only be billed if we find the item and you agree to the price quote. 

How long will it take you to find my item? This depends on how rare the item is and your maximum price. If an item is very rare, it might take some time to find it, but we will let you know when we do.

After we find an item, then what happens? After we find the item, we will quote you the costs it would take to acquire it and ship it to you. For most items, 50% of the item cost is required as a deposit at this point, with the other 50% due when the item arrives to the US and is ready for shipment to you (usually 2-3 weeks after the first deposit). After an item has been found, you can expect it to take 3 weeks to a month to arrive to your door. For very expensive or unusual items the full amount may be required in advance.

How long do I have to pay the deposit/full amount? The deposit is due when quoted. If you wait, the item may no longer be available, but we are happy to check to see if it's still available when you are able to pay if you must delay payment. The full balance/remainder is due within 10 business days of the item arriving in the US. If you are not able to pay within 10 business days of arrival, unless other arrangements have been made, you will forfeit the deposit and the item will be offered for sale to others.

What payment types do you take? We accept all major credit cards as well as PayPal for special requests.